Privacy Policy – Marcokasa, Lda
Your privacy is important to us. This Privacy Policy explains how Marcokasa, Lda, hereinafter referred to as "we," collects, uses, and protects the personal data provided through our website and through WhatsApp communications.
1. Data Controller
Marcokasa, hereinafter referred to as Artekasa
NIPC: 515 226 963
Morada: Rua Manuel Viegas Guerreiro Escanxinas N.º 361B R/C, 8135-016 Almancil
Email: geral@artekasa.pt
Telephones: 925 422 418
2. Personal Data Collected
Through our website and communication channels, we collect the following data:
• Name
• Message
• Browsing data (such as IP address, cookies, and data linked to platforms such as Facebook/Meta)
3. Purposes of Processing
The data is used for the following purposes:
• Respond to customer requests and queries;
• Send proposals and quotations;
• Provide customer support;
• Improve the browsing experience on our website;
• Communicate via WhatsApp, when requested by the user.
4. Legal Basis for Processing
Artekasa only processes your personal data for the purposes indicated above and only for the period of time necessary to fulfil those purposes.
5. Sharing Data with Third Parties
The data collected may be shared with third parties exclusively for the purposes mentioned above, namely:
• World Wide Design web hosting service
• Google (email analysis and hosting)
• Meta/Facebook (traffic data and social interaction management)
• WhatsApp Business (direct communication with customers)
6. Retention Period
Personal data will only be retained for as long as necessary to:
• Respond to the contact request;
• Compliance with legal obligations.
7. Rights of Data Subjects
The data subject has the following rights:
• Right to information – At the time of collection or processing, the data subject has the right to be informed of the purpose of the processing, the data controller, the entities to which their data may be communicated, the conditions of access and rectification, and which mandatory and optional data will be collected.
• Right of access – The data subject has the right to access their data without restrictions or delays, as well as to know what information is available about the origin of the data, the purposes of processing and communication of the data to third parties.
• Right of rectification – The data subject has the right to demand that the data concerning him or her be accurate and up to date, and may request its rectification from the data controller.
• Right to erasure – The data subject has the right to have their data no longer processed, erased and deleted under certain conditions, namely when:
they are no longer necessary for the purpose for which they were collected;
the data subject withdraws consent or objects to the processing of such data;
The treatment does not comply with legal provisions.
• Right to restriction of processing – The data subject has the right to have their data restricted to what is essential for the purpose of the processing.
• Right to portability – The data subject has the right to receive their data or request its transfer to another entity that will become the new data controller (provided this is technically possible).
• Right to object – The data subject has the right to object, free of charge and at their request, to the processing of their data for direct marketing purposes or any other form of prospecting, as well as to its communication to third parties, unless otherwise provided by law.
• Right not to be subject to automated decisions – The data subject has the right not to be subject to decisions made solely on the basis of automated processing, including profiling.
• Right to know about a data breach – The data subject has the right to be informed in the event of a security breach that compromises their data.
• Right to lodge a complaint with the supervisory authority – The data subject may lodge a complaint with the data controller or the supervisory authority, the National Data Protection Commission (CNPD).
• Right to withdraw or change consent – Whenever data processing is based on consent, the data subject may withdraw or change it at any time.
8. Exercise of Rights
The aforementioned rights may be exercised by contacting us via email at geral@artekasa.pt or in writing at Rua Manuel Viegas Guerreiro, R/C 361B,
Almancil, Portugal, 8135-016
If you believe that your rights have not been properly respected, you may lodge a complaint with the National Data Protection Commission (CNPD) via www.cnpd.pt.
9. Data Security
ArteKasa applies technical and organisational measures to protect personal data from accidental or unlawful destruction, accidental loss, alteration, disclosure, or unauthorised access.
Personal data is treated confidentially and kept secret. If it is necessary to disclose it to third parties, all relevant aspects of such disclosure will be set out in writing in the form of an agreement or contract, except in situations provided for by law.
10. Communication via WhatsApp
Communication via WhatsApp is done exclusively at the request or initiative of the user. We use a WhatsApp Business account for this purpose, and we do not process sensitive data through this channel.
11. Changes to the Privacy Policy
Artekasa reserves the right to make adjustments or changes to this Privacy Policy at any time, and such changes will be duly published on this website.
